PEPTEX Labs — Researcher Verification PEPTEX Labs — Header (with search)
Third-Party Tested Research Compounds◆ COA Verification Available for Every Batch◆ 99%+ Purity Standards◆ Research Use Only◆ Fast U.S. Fulfillment◆ Transparent Batch Testing & Documentation◆ Secure Checkout & Order Processing◆ Third-Party Tested Research Compounds◆ COA Verification Available for Every Batch◆ 99%+ Purity Standards◆ Research Use Only◆ Fast U.S. Fulfillment◆ Transparent Batch Testing & Documentation◆ Secure Checkout & Order Processing◆
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PEPTEX Labs
support@peptexlabs.com
Frequently asked questions

Answers, before you ask.

Everything about our compounds, testing, ordering, and compliance. Can’t find what you’re looking for? Reach out any time.

Products & Quality

Yes. Every batch is independently analyzed by an accredited third-party laboratory for purity and identity before it is listed and shipped.

We hold our compounds to a minimum ≥99% purity, confirmed by third-party testing and documented on each batch’s Certificate of Analysis.

A COA is available for each compound and batch. You can view it on the product page, or request it from support with the compound name and batch/lot number.

Most products ship as lyophilized (freeze-dried) powder and should be kept refrigerated at 2–8°C and protected from light. Storage details are listed on each product page.

Each batch is produced to the same specification and independently verified, so the documented purity stays consistent from order to order.

Ordering & Shipping

Orders ship domestically from within the United States.

Orders are typically processed within 1–2 business days and delivered within X–Y business days via tracked shipping.

Yes — a tracking number is emailed as soon as your order ships. You can also follow it on the Track Order page.

Discreetly and professionally, with temperature-conscious packaging appropriate for lyophilized research material.

Payments

We currently accept Zelle, Venmo, ACH bank transfer, and cryptocurrency. Credit/debit card payments are coming soon.

Yes. Checkout is encrypted and your order information is handled securely. No sensitive payment details are stored on our servers.

Research Use & Compliance

All products are intended strictly for laboratory and research use — not for human or veterinary consumption, and not for any diagnostic, therapeutic, or clinical use. They are not drugs, foods, supplements, or cosmetics.

Purchases are intended for qualified researchers and institutions. By ordering, you confirm you are buying for lawful research purposes and will handle all materials in accordance with applicable laws and regulations.

No. We cannot provide dosing, medical, or usage advice of any kind. Our support is limited to products, orders, documentation, and research suitability.

Support & Returns

Email support@peptexlabs.com or use the Contact page. We typically reply within one business day.

Due to the nature of research materials, products generally cannot be returned once shipped. Replacements or refunds for damaged or incorrect orders are handled case by case — see below.

Contact support within 48 hours with your order number and photos, and we’ll make it right.

Still have a question?

Our team is happy to help with anything not covered here.

Contact us