Researcher Verification

PEPTEX Labs supplies research compounds exclusively to qualified researchers and laboratories for in-vitro and laboratory use. Please confirm both statements before continuing.

I am 21 years of age or older. I understand all products are sold exclusively for laboratory research purposes and are not intended for human consumption, therapeutic use, veterinary use, or diagnostic use.

Remember me for 30 days

By entering you affirm the statements above are true. Products are not for human or veterinary use, not for use in diagnostic procedures, and have not been evaluated by the U.S. Food and Drug Administration.

Third-Party Tested Research Compounds◆ COA Verification Available for Every Batch◆ 99%+ Purity Standards◆ Research Use Only◆ Fast U.S. Fulfillment◆ Transparent Batch Testing & Documentation◆ Secure Checkout & Order Processing◆ Third-Party Tested Research Compounds◆ COA Verification Available for Every Batch◆ 99%+ Purity Standards◆ Research Use Only◆ Fast U.S. Fulfillment◆ Transparent Batch Testing & Documentation◆ Secure Checkout & Order Processing◆

Legal

Refund & Return Policy

Last updated: [06/29/2026]

This policy explains when refunds, replacements, and cancellations are available for PEPTEX Labs orders.

Nature of Our Products

Because our products are research materials with strict storage and handling requirements, they generally cannot be returned once they have shipped. [EDIT: confirm your policy.]

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within [EDIT: 48 hours] of delivery with your order number and clear photos. We will review and, where appropriate, provide a replacement or refund.

Refund Process

Approved refunds are issued to the original payment method (or as store credit where applicable) within [EDIT: X business days]. [EDIT: note any conditions tied to your payment methods, e.g., crypto/ACH.]

Non-Refundable Situations

Buyer’s remorse or change of mind after shipment.
Improper storage or handling after delivery.
Orders refused or returned without prior authorization.
Delays caused by the carrier or an incorrect address provided by the buyer.

Order Cancellations

You may request cancellation before your order ships by contacting us as soon as possible. Once an order has shipped, it can no longer be cancelled.

How to Request

To request a refund, replacement, or cancellation, email support@peptexlabs.com with your order number and details.

Contact

Questions about this policy? Email support@peptexlabs.com or visit our Contact page.